Terms of Service
Last updated: January 2026
1. Acceptance of Terms
By accessing or using PIPR ("Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.
2. Description of Service
PIPR provides a skill-based rating system for pickleball players. The Service includes:
- Digital player rating cards with QR verification
- Self-reported (provisional) ratings
- Coach-verified ratings
- Public player profiles
3. Account Registration
To use certain features of the Service, you must create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain the security of your account credentials
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use
4. Ratings and Verifications
4.1 Self-Reported Ratings
You may self-report your skill level. Self-reported ratings are marked as "Provisional" and represent your honest assessment of your abilities. Deliberately misrepresenting your skill level may result in account suspension.
4.2 Coach Verifications
Coach verifications are conducted by independent contractors, not PIPR employees. While we vet coaches, PIPR does not guarantee the accuracy of any individual verification. Verified ratings represent the coach's professional judgment.
4.3 Rating Disputes
You may dispute a coach-verified rating within 14 days of receiving it. PIPR will review disputes and make a final determination. Refunds for verification fees are issued at PIPR's discretion.
5. Fees and Payment
5.1 PIPR Card
The PIPR card is currently free. Cards are valid for one year from issue date and can be renewed at no cost. Pricing may change in the future.
5.2 Coach Verification
Coach verification costs $50 USD per evaluation. This is a one-time fee per verification. Refunds may be issued if the evaluation is not completed.
6. User Conduct
You agree not to:
- Provide false or misleading information about your skill level
- Create multiple accounts to circumvent ratings or bans
- Harass, abuse, or threaten coaches or other users
- Attempt to manipulate ratings through fraudulent means
- Use the Service for any illegal purpose
- Interfere with the proper functioning of the Service
7. Privacy
Your use of the Service is also governed by our Privacy Policy. By using PIPR, you consent to the collection and use of your information as described in that policy. Your PIPR rating and basic profile information are publicly visible via QR code scan.
8. Intellectual Property
PIPR and all related trademarks, logos, and content are the property of PIPR. You may not use our intellectual property without prior written consent. You retain ownership of any content you submit but grant PIPR a license to use it in connection with the Service.
9. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. PIPR DOES NOT GUARANTEE THAT RATINGS WILL BE ACCURATE, THAT THE SERVICE WILL BE UNINTERRUPTED, OR THAT ANY SPECIFIC RESULTS WILL BE ACHIEVED. USE OF THE SERVICE IS AT YOUR OWN RISK.
10. Limitation of Liability
PIPR SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO PIPR IN THE PAST 12 MONTHS.
11. Termination
We may suspend or terminate your account at any time for violation of these terms or for any other reason at our discretion. Upon termination, your right to use the Service ceases immediately. You may also delete your account at any time.
12. Changes to Terms
We may modify these terms at any time. Continued use of the Service after changes constitutes acceptance of the modified terms. We will notify users of material changes via email or through the Service.
13. Contact
For questions about these Terms of Service, contact us.